Main Features of Bitrix24

Communication and collaboration tools

Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

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Social intranet portal

Activity stream, Conversations, Employee polling, Mandatory announcements, View statistics, Likes, dislikes and reactions.

   

Actionable work chat

Public and private chat, Group and persistent chat, Company chat channel, Chat to task conversion, Chat history search, Web, desktop, mobile chat apps.

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Shared calendars

Personal, group and company calendars, Public and private events, Event scheduler and invitations, Flexible access right settings, Two-way sync with Outlook and Google calendars Appointment scheduling, Mobile calendar.

   

Business VoIP phone system

A Virtual Call Center in the Cloud (Cloud PBX), with Employee extensions, Voicemail, Call recording, Call transferring and forwarding, Queueing and routing, Multilevel IVR, Softphone (dial pad). Limited access for external users, Extranet workgroups, Extranet chat, Collaboration via email, Collaboration between Bitrix24 accounts.

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HR management system

Full featured human resources manage system with attendance management, work reports, workflow automation and employee directory. Includes:

Worktime management system: Punch clock, Attendance tracking, Work day duration, Tardiness warnings, IP logging

Work reports: Daily, weekly, monthly, Report ratings by supervisors, Advanced report settings, Integration with tasks and daily planner

Absence management: Leave requests, Business trip requests, Absence calendar for entire organization, Multiple leave types

   

Searchable employee directory

Current and former employees, Employee profile page, Organizational chart, Department structure, Personalized themes.

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Self service portal

Purchase requests, Expense reporting, Internal helpdesk, Custom workflows.

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Secure document management

Unlimited cloud storage and advanced document management system for your entire organization. Includes:

Document storage:  Cloud, private cloud or your server, Unlimited storage in cloud, Document approval, workflows, Online document editing, Local document editing, Versioning (document history)

Bitrix24.Drive:  Personal, group and company drives, Granular rights for files, folders and drives, Document lock, Public file and folder sharing, Password-protected download links

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Integrations

Box, Dropbox, Google Drive, Microsoft One Drive.
   

Workgroups and projects

Professional project management platform with tasks, projects, workgroups, Kanban boards, Gantt charts and workload management.

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Group task management

Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies. Includes also:

Task time management: Start and end dates, Automatic task time tracking, Manual time entry, Calendar task display, Task planner

Task supervision and control: Rating by supervisor, Task reports, Efficiency, Task counters, Reminders and notifications, Deadline control

Task management roles: Creator, Responsible, Assisting, Observer, Filtering by role

Advanced task management: Task templates, Recurring tasks, Task dependencies, Checklists, Custom task fields, Tasks from emails

   

Project planning and management

Advanced project planning, resource management and progress tracking. Project calendars and interactive printable Gantt charts. Includes:

Visual project planning: Project planner, Project Gantt chart, Project Kanban board, Custom project stages, Project calendar.

Online project workspace:  Discussions and comments, Project chat, Project drive, Project access rights, Project, notifications, Approval workflows.

Project resource management: Workload planning, Time spent tracking,Project reports, CRM resource booking.

Advanced project management: Extranet access for external users, Project archiving, Public and private projects, Granular, project access rights.

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Communication and collaboration

Project workspaces, team chat, video conferencing, document management, extranet groups for external users and collaboration via email.

Communication and collaboration tools

Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place.

   

Knowledge Base

Create multiple knowledge bases inside your Bitrix24 account for the entire company or for specific workgroups/projects. Our visual editor lets you quickly create beautiful articles that support multimedia and can be accessed from any device, mobile or desktop.

Any company has its rules, instructions, FAQ, etc. that employees need to have access to. You can add all this information to a company knowledge base.

By default, all your company employees have full access to all company knowledge bases. You can configure access permissions to all knowledge bases or to the specific knowledge base.

The number of company knowledge bases you can create depends on your Bitrix24 plan.

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Tasks and projects

Get more done.

Create Gantt, Kanban, time tracking, workload planning, external users and more. Includes:

Group task management: Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Project planning and management: Advanced project planning, resource management and progress tracking. Project calendars and interactive printable Gantt charts.

Communication and collaboration: Project workspaces, team chat, video conferencing, document management, extranet groups for external users and collaboration via email.

CRM and client management: Client and project management in one place. Marketing automation, billable hour tracking, quotes, invoices and online payments included.

   

CRM

Grow your sales.

Improve conversion rates, automate marketing and serve your customers better with our free CRM. Includes:

CRM for sales teams: Free CRM system for your sales team with all the essential tools – sales funnel, pipeline management, sales reports, 360-degree customer view, support for repeat sales and sales automation.

Sales funnel automation: Easily automate sales funnels and create rules and triggers that move clients and prospects between different sales funnels.

Marketing and Sales Intelligence: CRM that tracks your marketing costs and calculates ROI automatically. See which marketing channels, campaigns or even keywords are delivering the best return on investment and help you close more deals.

CRM Store: Sell right out of your CRM: take orders, send payment links to your clients, accept payments, and organize the delivery - all online.

Multichannel CRM for marketing: Run email marketing, SMS, telemarketing, voice broadcasting and Facebook/Google retargeting campaigns from your CRM. Send up to 1 million emails a month

Free customer contact center: Provide customer support via email, phone, live chat, social networks and popular messengers.

Quotes and invoices inside CRM: Issue quotes and invoices and accept payments online via PayPal, Stripe, Braintree, Authorize.Net and other payment systems.

CRM with task and project management: Create tasks inside CRM. Collaborate with clients on your projects and track time spent so that you can accurately bill them.

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